Niko Home
05/11/2024
Welcome to Niko Home (referred to as “we,” “our,” “us,” or “the Site”), an online retail platform offering products for sale via https://niko-home.com/ (the “Site”). These Terms and Conditions ("Terms") govern your access to and use of the Site, including any purchases or services provided by Niko Home. By using our Site, purchasing products, or otherwise engaging with our services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please refrain from using the Site.
Please read these Terms carefully before placing any order.
1. Acceptance of Terms
By accessing, browsing, or using the Site, you agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you are using the Site on behalf of a company, organization, or other legal entity, you represent that you have the authority to bind that entity to these Terms.
2. Eligibility
You must be at least 18 years old to make a purchase on the Site. If you are under 18, you must have the consent of a parent or legal guardian to use the Site and make purchases. By using the Site, you represent that you are at least 18 years of age or have the consent of your parent or guardian.
3. Account Registration
To make a purchase or use certain features on the Site, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information if it changes. You are responsible for maintaining the confidentiality of your account information, including your password, and for all activities that occur under your account.
4. Product Information
We strive to ensure that the information on the Site is accurate and up to date. However, we do not warrant the accuracy, completeness, or reliability of any product descriptions, pricing, availability, or other content on the Site. Prices and availability are subject to change without notice.
- Product Images: Product images on the Site are for illustrative purposes only. Actual products may vary slightly in color, size, or appearance due to lighting, screen resolution, or other factors.
- Errors: In the event of a pricing error or incorrect information on the Site, we reserve the right to cancel or refuse any order placed at the incorrect price. We will notify you if this occurs and provide an opportunity to either confirm or cancel your order.
5. Orders and Payment
When you place an order on the Site, you are making an offer to purchase the product(s) at the price listed, including applicable taxes and shipping charges. All orders are subject to our acceptance, and we reserve the right to cancel or refuse any order for any reason, including errors in product information or payment issues.
- Order Confirmation: After placing an order, you will receive an order confirmation via email. This does not constitute acceptance of your order.
- Payment Methods: We accept a variety of payment methods, including credit/debit cards, PayPal, etc.. By providing payment information, you represent and warrant that you have the right to use the selected payment method.
- Order Processing: Once your payment is processed, we will begin fulfilling your order. If there are any issues with your order or payment, we will contact you promptly.
6. Shipping and Delivery
We offer shipping services to a variety of locations. Shipping costs are calculated at checkout based on the delivery address and selected shipping method. Delivery times may vary depending on the shipping option and destination.
- Shipping Charges: Shipping fees are calculated and displayed during the checkout process. International shipping may incur additional fees, duties, or taxes, which are the responsibility of the customer.
- Delivery Times: Estimated delivery times are provided at checkout but are not guaranteed. Delivery may be delayed due to circumstances beyond our control, such as shipping carrier delays or customs procedures.
- Address Accuracy: You are responsible for providing accurate and complete shipping information. We are not liable for orders that are delayed or lost due to incorrect or incomplete addresses.
7. Returns and Refunds
We want you to be satisfied with your purchase. If you are not completely happy with the product you received, you may return it within 14 days for a refund or exchange, subject to the conditions outlined below:
- Eligibility for Returns: To be eligible for a return, the product must be in its original, unused, and undamaged condition, including all packaging and tags.
- Non-Returnable Items: Certain products may be non-returnable, such as perishable goods, personalized items, or products marked as final sale.
- Return Process: To initiate a return, contact our customer service team at support@nikohome.com within 24 hours from the date of delivery. We will provide instructions on how to return the item.
- Refunds: Once we receive the returned product, we will process a refund to your original payment method, minus any applicable shipping fees. Refunds may take up to [insert number of days, e.g., 10-15 business days] to appear in your account, depending on your payment provider.
For more detailed information on our return process, please refer to our Return Policy : https://niko-home.com/return-policy/
8. Product Warranties and Disclaimers
Some products may be covered by manufacturer warranties, which will be honored by the manufacturer. However, we do not offer warranties on products unless explicitly stated on the product page.
- Limitation of Liability: We are not responsible for any direct, indirect, incidental, or consequential damages arising from the use of our products, including damage to property or personal injury, except as required by law.
- Product Availability: We reserve the right to limit the quantity of products purchased, and some products may not be available for immediate shipment due to demand or inventory constraints.
9. Intellectual Property
All content on the Site, including text, images, logos, graphics, and software, is the property of Niko Home or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content from the Site without our express permission.
10. Prohibited Conduct
You agree not to engage in any of the following activities while using the Site:
- Violating any applicable local, state, national, or international laws or regulations;
- Using the Site for fraudulent or unlawful purposes;
- Attempting to interfere with the proper operation of the Site, including by introducing viruses or malware;
- Impersonating any person or entity, or otherwise misrepresenting your affiliation with any person or entity.
11. Privacy Policy
We value your privacy. Your use of the Site is governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the Site, you consent to the collection and use of your personal information as described in the Privacy Policy. https://niko-home.com/privacy-policy/
12. Limitation of Liability
To the fullest extent permitted by lawNiko Home is not liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or business opportunities, arising from or in connection with your use of the Site, even if we have been advised of the possibility of such damages.
13. Indemnification
You agree to indemnify, defend, and hold harmless Niko Home, its affiliates, officers, directors, employees, and agents from and against any claims, losses, liabilities, damages, and expenses (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms, your use of the Site, or your breach of any representation or warranty.
14. Governing Law and Dispute Resolution
These Terms are governed by the laws of Germany, Any disputes arising out of or related to these Terms shall be resolved through binding arbitration in Germany unless otherwise agreed by both parties.
15. Changes to These Terms
We may update or modify these Terms at any time. Any changes will be posted on this page with an updated “Effective Date.” By continuing to use the Site after such changes, you agree to be bound by the revised Terms.
16. Contact Information
If you have any questions about these Terms or your use of the Site, please contact us at:
Niko Home
Email: support@niko-home.com
Phone: [Insert phone number]
Address: [Insert physical address, if applicable]
By using the Site and making a purchase, you acknowledge that you have read, understood, and agree to these Terms and Conditions.