Effective Date: 05/11/2024
Niko Home ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website [Your Website URL] (the "Site") and make purchases through our online store.
By using the Site, you agree to the collection and use of your information as outlined in this Privacy Policy.
1. Information We Collect
We collect information from you when you visit our Site, register an account, place an order, subscribe to our newsletter, or interact with us in other ways. The types of information we may collect include:
- Personal Information: This includes your name, email address, mailing address, phone number, payment details (credit card or other payment methods), and any other information you provide during checkout or registration.
- Account Information: If you create an account on our Site, we may collect your username, password, and other relevant details associated with your account.
- Browsing Information: We may collect data on how you interact with our website, such as your IP address, browser type, device type, operating system, and browsing history. We may use cookies and other tracking technologies for this purpose.
- Payment Information: When you make a purchase, we collect payment information (such as credit card details), which is processed securely by our third-party payment processors.
- Order Information: We store details about your order, including products purchased, quantities, shipping address, and billing address.
2. How We Use Your Information
We use the information we collect in the following ways:
- Order Processing: To process your orders, deliver products, and handle returns or exchanges.
- Account Management: To create and manage your account, provide customer support, and improve your shopping experience.
- Communication: To send you transactional emails (order confirmation, shipping updates, etc.), promotional offers, newsletters, and other marketing communications (if you opt-in to receive them).
- Personalization: To personalize your shopping experience by showing products and offers that may be of interest to you based on your browsing and purchasing behavior.
- Security: To monitor and improve the security of our Site and to prevent fraud or other unauthorized activities.
- Legal Compliance: To comply with legal obligations or to respond to legal requests (such as court orders or government inquiries).
3. How We Share Your Information
We respect your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following cases:
- Service Providers: We may share your information with third-party service providers who help us operate our business, such as payment processors, shipping companies, email marketing platforms, and website analytics services. These service providers are only permitted to use your information for the purposes of performing services on our behalf.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred to the new entity.
- Legal Requirements: We may disclose your information if required by law, or to protect the rights, property, and safety of [Your Company Name], our customers, or others.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies (such as web beacons, pixels, and local storage) to enhance your experience on our Site, analyze trends, administer the website, track users’ movements around the Site, and gather demographic information.
You can set your browser to refuse cookies, or to alert you when cookies are being sent. However, if you disable cookies, some features of the Site may not function properly.
5. Your Rights and Choices
You have certain rights regarding your personal information, including:
- Access and Correction: You have the right to access the personal information we hold about you and request corrections if it is inaccurate or incomplete.
- Deletion: You can request the deletion of your personal data, subject to certain exceptions (such as if we need to retain it for legal or business reasons).
- Opt-Out: You may opt-out of receiving marketing emails by following the unsubscribe instructions included in each email or by contacting us directly.
- Data Portability: In some jurisdictions, you have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.
If you would like to exercise any of these rights, please contact us at nikoepin555@gmail.com
6. Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes using encryption technology for payment transactions and securely storing personal data.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Retention of Data
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting purposes. If you close your account, we will retain your personal information in accordance with our data retention policies and legal obligations.
8. International Transfers
If you are accessing our Site from outside the United States (or the country where we operate), please note that your personal data may be transferred to and processed in the United States or other countries where our servers and service providers are located. By using our Site, you consent to such transfers.
9. Third-Party Links
Our Site may contain links to third-party websites or services that are not controlled by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of those websites before providing any personal information.
10. Children’s Privacy
Our Site is not intended for children under the age of 13, and we do not knowingly collect or solicit personal information from children. If we learn that we have collected personal information from a child under the age of 13, we will delete that information as soon as possible.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page, and the "Effective Date" at the top of the page will be revised. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Niko Home
Email: support@hiko-home.com
Phone: [Your Contact Phone Number]
Address: [Your Business Address]